When visiting Guayaquil, you should take into account the recommendations made in terms of security worldwide, such as not neglecting your belongings and avoiding deserted places at night.

Guayaquil has several entities that ensure the safety of its inhabitants and visitors:

1. Integrated Security Service ECU-911

The Ecu 911 Integrated Security Service is an immediate and comprehensive response service to emergencies, accidents and disasters, which combines the efforts of several local agencies such as the National Police, the Armed Forces, the Fire Department, the National Transit Commission, the Ecuadorian Red Cross, Ministry of Health; among others.

The ECU 911 has a technological platform that provides video surveillance services, help buttons, community alarms, reception and emergency service offices through a single assistance number, 911.

In case of emergency you can call 911 from any landline or mobile phone, free of charge, 24 hours a day and 365 days a year.


Twitter: @ECU911_

ECU 911 Mobile Application

The ECU 911 also has a free mobile application available for downloads on Android, iOS and Blackberry devices in English and Spanish. This service allows users to report incidents in four categories: Police, Traffic, Health and Firefighters.

The application was designed thinking of those people who, due to a disability, cannot communicate verbally or are in circumstances that prevent them from alerting an emergency by telephone. When reporting an emergency, the location information of the affected party and the incident will be sent immediately to the corresponding alert institution.

You can look for it in app stores like ECU 911.

2. National Police

The National Police is an institution of civil, armed, technical, hierarchical, professional, disciplined and highly specialized character; whose mission is to attend to public safety and public order, to protect the free exercise of the rights and security of people within the national territory.

Its members operate 24 hours a day, are responsible for the prevention and investigation of crimes, the apprehension of criminals, control of land transport and the migratory movement of the country.

For complaints you can call 1-800 Crime (1-800 335486).

You can also make your complaints online at the following link:

3. Guayaquil Metropolitan Police

The mission of the Metropolitan Police of the city of Guayaquil is to guarantee the protection of the free exercise of the rights, duties and freedoms of citizens based on current local laws and ordinances. Its objective is to generate well-being and a better quality of life for the inhabitants and visitors of Guayaquil.

The members of the Metropolitan Police of Guayaquil permanently protect the historic center of the city, in addition to the regenerated areas of the city.

 4. Corporation for Citizen Security of Guayaquil (CSCG)

The Corporation for Citizen Security of Guayaquil (CSCG) is a municipal, non-profit organization, responsible for monitoring the city through a video surveillance system with 850 video cameras located in strategic locations in the city, and which has the purpose of deterring criminals from their illicit acts. They have operational personnel that work 24 hours a day and 365 days a year for the benefit of the community and its visitors.

The CSCG, through the Damage Assessment and Needs Analysis Program (EDAN), provides subsequent assistance to adverse events such as fires, landslides and floods in the urban and rural parishes of Guayaquil. Those affected receive feeding kits that cover the needs of families of up to four members, for 15 days. Depending on your need, you can also receive personal cleaning and household cleaning kits.

News report or complaints can contact the CSCG at 04-2598002

Twitter: @cscg112
Facebook: CorporaciĆ³n para la Seguridad Ciudadana de Guayaquil